Shipping and Delivery

As soon as we have shipped your order, you will receive a tracking number from us, which you can use to check where your package is.

You can find information here.

You can find information here.

You can find information here.

Unfortunately, for logistical reasons, it is not possible to ship your order on a date of your choosing. All orders will be processed in the order in which we received them.

Return and Refund

You can find information here here.

You can find information here here.

You can find information here here.

You can find information here here.

Payment methods

Here you can get information about our payment methods, gift certificates and about your invoice.

You can find information here.

Yes! You can find our gift cards here. We offer gift cards starting from 10€.

If you are a private person please contact us via our contact form.

Corporate customers will automatically receive their invoice from us via E-Mail within one day.

Officery HD

Officery HD are our office backgrounds for Zoom, Microsoft Teams, Webex, Google Meet and Co. With Officery HD you make sure that your company is represented professionally in every contact with customers while protecting your privacy.

After your office background has been created, you will receive a shipping notification containing the download link of your branded virtual background.

Watch our video tutorial.

1. Open Zoom and click on settings. You can find the settings via the cogwheel under your profile picture.
2. Open the menu background & Filter.
3. Click on the plus button to add your Officery HD.
4. Now choose your Officery HD. Done! Now you can impress your customers and colleagues with your own professional background in Zoom.

Watch our video tutorial.

1. Start your video conference and click on background filter.
2. Click on the plus-button and upload your Officery HD.
3. Choose your Officery HD. Done! Now you can impress your customers and colleagues with your own professional office background in Microsoft Teams.

In this tutorial we used Officery HD Runway.

Watch our video tutorial.

Open Google Meet and choose a video conference.

1. Click on the bottom right on settings.
2. Choose change background.
3. Click on the plus button and upload your Officery HD.
4. Now choose your Officery HD. Done! Now you can impress your customers and colleagues with your own professional background in Google Meet.

In this tutorial we used Officery HD Till We Collab.

Watch our video tutorial.

1. In Skype click on your profile picture and then click on settings.
2. Click on the menu audio and video.
3. Then click on the plus button and upload your Officery HD.
4. Now choose your Officery HD. Done! Now you can impress your customers and colleagues with your own professional background in Skype.

In this tutorial we used Officery HD HQ.

Watch our video tutorial.

1. Click on your profile picture.
2. Go to seetings.
3. Click on the menu video.
4. Click on the plus button and upload your Officery HD.
5. Choose your Officery HD. Done! Now you can impress your customers and colleagues with your own professional office background in Webex.

In this tutorial we used Officery HD Consultants .

The logo you want to upload does not need to be edited by you regarding the background. This is done by our software. When uploading your logo, please make sure that the proportions of your logo are correct and that your file size does not exceed 512 kB.

Some apps only allow virtual backgrounds from certain smartphone models and app versions. To find out if you can use virtual backgrounds in your video conference app, we advise you to look in your app settings.

In principle, no, unless you have already specified the necessary number of licenses at the time of purchase.

For example, if you want to buy Officery HD for your team of five, you must specify five as the number of licenses at the time of purchase. If you have only specified one as the number of licenses, then legally only one person is allowed to use Officery HD. The basic rule is: one license per person.

By purchasing Officery HD, you agree to a license agreement that governs the number of licenses you purchase. To avoid license violations, please clarify how many people will use Officery HD before purchasing and be sure to specify the correct number of licenses during the purchase process.

For our business clients who wish to purchase more than the standard commercial licenses, we offer an enterprise license. Please contact us through our contact page.